Here are five reads that have me thinking…
Kaitlin Menza. Esquire
Key Quote: “Each one of us has a responsibility to help create a healthy workplace culture. Working together, it creates a momentum so that everyone is on the same page with the same set of values,” says Janine Yancey, the founder and CEO of Emtrain, which offers compliance-training courses for companies worldwide. “We all have a duty.” Read the rest here.
Karen Firestone. Harvard Business Review
Key Quote: “Be aware of the situations that might trigger a sharp exchange. Have a plan for how you’ll handle conflict if it escalates. Either be careful about bringing up themes that could lead to a political argument, or know in advance how you’ll handle the conversation after it ensues.” Read the rest here.
Randy Pennington. Huffington Post
Key Quote: “Culture change, however, requires more than inspiration or learning a new skill. Your culture is rooted in your core values and defined by the habits displayed over time. If people don’t share your values, sending them to a training class on how to live them is a waste of time.” Read the rest here.
David Sturd and Todd Nordstrom
Key Quote: “Appreciation is more complex than just nice words and compliments. It’s more than a simple pat on the back. Once considered a soft skill in management practice, research is proving the powerful bottom-line-impact appreciation has on employee engagement, commitment, effort, and results. ” Read the rest here.
Christine Carter. Greater Good Magazine
Key Quote: “But we human beings will often choose what is most satisfying in the present rather than what will make us happiest in the future—and pleasing others (and thinking of ourselves as generous) by saying yes tends to be far more pleasant in the present than saying no. But saying yes when we want to say no tends to bite us later, in the form of resentment and exhaustion.” Read the rest here.